Frequently Asked Questions
If you have questions about our laundromat or laundry services, please check here first. If you don't find the answer that you are looking for, please reach out to us.
Laundromat FAQ
We are open from 7:00 a.m. to 10:00 p.m. Last wash is at 8:45 p.m.
We have helpful attendants on site Monday - Friday from 5:00 p.m. to closing.
Our laundromat uses both coins and the Dexter App.
Yes we do. We have 60 pound and 80 pound machines for multiple loads or big, bulky items like comforters.
Wash and Fold Questions
You can drop off your clothes any time Monday - Friday, between 5:00 p.m. and closing.
We use the highly rated Kirkland detergent when we wash your clothes. You can upgrade to Tide for a small upcharge.
Wash and fold services are $1.29/lb. for next day turnaround and $1.49/lb. for same day turnaround.
Our minimum for fluff and fold is $20.
Wash and fold orders are ready for pick up the next day. Clothes dropped off on Friday will be ready for pick up on Monday.
No, we never wash your clothes with anyone else's. We know that that would lead to mix ups and cross contamination.
Pickup and Delivery Questions
We offer pickup and delivery services Monday - Friday.
If you sign up for weekly or biweekly service the cost is only $1.20/lb. If you only use our service from time to time it is $1.30/lb.
The minimum order for pickup and delivery is $35.00.
Your clean laundry will be returned to you the next day. Friday pick ups will be returned on Monday.
It is easy. Just click on the "Schedule a Pickup" button and input your information.
You do not. When you place your order, just let us know what secure location you will be leaving your laundry, so our driver knows where to look.
When placing your order online, you'll find a section labeled "Preferences" where you can let us know if you have any specific laundry instructions. Additionally, there's a "Special Laundry Instructions" section for requests specific to the current order, such as spot treating a stain on an item.
No, you don't. You can cancel service at any time, but we know that as long as we continue to provide you with exceptional service you will stick with us.
When you place your order, we will ask for your credit card information. Your card will not be charged until your order is complete.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can log into your account and suspend your service until you return.
